Recently, the pandemic of coronavirus 2019 (COVID-19) raised number of patients who needed hospitalization higher than the existing medical
resources and personnel. An increase of hospital occupancy rate caused an inadequate availability of COVID-19 beds in sanatoriums, hospitals,
or field hospitals.
Inaccessible medical care caused patients to delay treatment. Thus, home isolation or self-quarantine was an option for reducing hospital workload
for patients with mild symptoms. In addition, Pribta Clinic was established as a center for distributing drug to home isolation patients as fast
and accurately as possible. Researchers had an opportunity to join as volunteers in the Pribta Clinic for care of home isolation patients and had
seen some gaps in care. The exploration of workflow and gap analysis were planned and executed after the pandemic reduced in magnitude.
The research team had conducted a logistics and supply chain management gap analysis of self-quarantine in Thailand in four perspectives
that included Information management and information technology management, Material planning and inventory management, Distribution
management, and Leadership and governance, reflected on the problems and barriers of home isolation services that required improvement
for better administration. The research team would like to present a Strategic Policy Framework. It contains seven elements including supply
allocation, supply network nodes, supply network links, inventory policy, IT infrastructure, logistics working group, and cost/budget plan for
improving quality and effectiveness of home isolation services and satisfying the patient and medical personnel needs.

Keywords: Home Isolation; COVID-19 pandemic; Strategy and Policy management; Thailand

DOI: 10.35755/jmedassocthai.2022.11.13688

Received 8 July 2022 | Revised 7 September 2022 | Accepted 19 September 2022