Objective: To assess the knowledge of care, explore the service mind behavior among caregivers for the elderly and examine factors related to knowledge of care and service mind behavior among family caregivers for the elderly.

Materials and Methods: A cross-sectional descriptive survey was conducted among caregivers for the elderly in urban areas of Nong Samrong Municipality, Udon Thani Province by using a self-administered questionnaire. Data analyses were based on knowledge of care of the elderly revealing KR20 = 0.82 and service mind behavior showed Cronbach alpha = 0.93 and percentage, mean, SD, and 95% CI were used for description. The inferential statistics such as the independent sample t-test and ANOVA were used to test related factors.

Results: The present study found the response rate was 95.54%. The caregivers of the elderly mean score was 5.93 (SD 1.25), 95% CI 5.73 to 6.13; and service mind behavior mean was 3.65 (SD 0.028), 95% CI 3.59 to 3.70. Factors related to knowledge of elderly care among the caregivers were gender, marital status, education level, and career with statistical significance. In addition, the present study also found gender, marital status and career were statistically significant with the service mind behavior at p-value <0.05.

Conclusion: Family caregivers need to be educated, and knowledge promoted as well as service mind behavior for the elderly, factors such as gender, educational level, marital status, and career should be targeted.

Keywords: Knowledge of care, Service mind behavior, Caregiver