Nursing Care System Development for Patients with Cleft Lip-Palate and Craniofacial Deformities in Operating Room Srinagarind Hospital
Saowaluck Riratanapong BSc*, Waranya Sroihin ME* Kingkan Kotepat BSc*, Kanittha Volrathongchai PhD**
Affiliation : * Division of Nursing, Srinagarind Hospital, Faculty of Medicine, Khon Kaen University, Khon Kaen, Thailand ** Faculty of Nursing, Khon Kaen University, Khon Kaen, Thailand
Background : For a successful surgical outcome for patients with cleft lip/palate (CLP), the attending nurses must continuously
develop their potential, knowledge, capacity and skills. The goal is to meet international standards of patient safety and
efficiency.
Objective : To assess and improve the nursing care system for patients with CLP and craniofacial deformities at the operating
room (OR), Srinagarind Hospital, Khon Kaen University.
Material and Method: Data were collected for two months (between March 1, 2011 and April 30, 2011). Part 1 was an
enquiry regarding the attitude of OR staff on serving patients with CLP; and, Part 2.1) patient and caregiver satisfaction with
service from the OR staff, and 2.2) patient and caregiver satisfaction with the OR transfer service.
Results : The authors interviewed 28 staff in OR unit 2 of the OR nursing division and 30 patients with CLP and his/her
caregiver. The respective validity according to the Cronbach’s alpha coefficient was 0.87 and 0.93. The OR staff attitude vis-
a-vis service provision for patients with CLP service was middling. Patient and caregiver satisfaction with both OR staff and
the transfer service was very satisfactory.
Discussion and
Conclusion : Active development of the nursing care system for patients with CLP and craniofacial deformities
in the operating room, Srinagarind Hospital improved staff motivation with respect to serving patients with CLP. The
operating theater staff was able to co-ordinate the multidisciplinary team through the provision of surgical service for patients
with CLP.
Keywords : Cleft lip-cleft palate (CLP), Operating theater attitudes, Patient caregiver satisfaction
